Each product page has info regarding the fit for particular style as well as size chart. You are always welcome to email us at email@example.com or chat with us for immediate advice.
We cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been dispatched, our support team will be happy to set up a return for you. Please note that we will not be able to accept a return for any items marked as Final Sale. If you want to cancel or make changes to your order, please reach out to our support team at firstname.lastname@example.org
We are happy to provide free ground shipping on US orders. International order have calculated rates by carrier based on weight and address.
If your tracking number states that your package was delivered but you are not able to locate the package on your property, we are happy to help! Before reaching out to us though, please review the list below for helpful tips:
-Check the tracking number to confirm that the package was delivered to your address and not a nearby Access Point.
-Confirm that there are no activity log updates on the tracking number that stat the item was returned to the sender.
-If you live in a house, check around your property thoroughly. Couriers will occasionally leave items in a discreet area to minimize the risk of package theft. It is often also helpful to check with neighbors.
-If you live in a building with a concierge/mail room, confirm with them that they do not have it.
If you are still unable to locate the package after completing the above checks, please reach out to email@example.com or via chat noting that after completing these checks, you are still unable to locate the package. Please be sure to include your order number and the tracking number of the shipment that is missing. Our Customer Care Specialists will help you get your order!